Dobyns Rods Limited Lifetime Warranty

(Champion Extreme HP, Champion XP, Sierra, Sierra Micro and Fury Series)

Dobyns Rods Champion Extreme HP, Champion XP, Sierra, Sierra Micro and Fury Series are covered by a Limited Lifetime Warranty against defects in materials and workmanship for the lifetime of the original owner. Please present your sales receipt or proof of purchase when making your warranty claim. Ship the complete damaged rod in a disposable container, prepaid and insured, directly to:

Dobyns Rods Co., Inc.
100 CMH
Sulphur Springs, TX  75482

Dobyns Rods 1 Year Warranty

(Colt Series)

The Colt Series is covered by a Limited 1 Year Warranty against defects in materials and workmanship.  Please present your sales receipt or proof of purchase when making your warranty claim.  Ship the complete damaged rod in a disposable container, prepaid and insured, directly to:

Dobyns Rods, Inc.
100 CMH
Sulphur Springs, TX  75482

 

No Hassle Replacement Policy – Through a Dobyns Rods Retailer

If you need to get a replacement rod immediately for that fishing trip tomorrow, simply take the damaged rod to your local Dobyns Rods dealer and pay them the replacement fee detailed below. They will keep your damaged rod and give you a new, same model rod in return. No questions asked, no shipping, no waiting or wondering about warranty claim charges. This replacement is dependent on the dealer having inventory of your damaged rod model and their willingness to participate in this program.  Cabelas customers: please refer to the No Hassle Replacement Policy-Through Dobyns Rods

No Hassle Replacement Policy – Through Dobyns Rods

Don’t have a local Dobyns Rods retailer? You can use the No Hassle Replacement Policy through Dobyns Rods. To save on shipping your broken rod to us, simply cut out the 6 inch logo section (example pictured below) of your rod and send it to us in a PADDED ENVELOPE with the appropriate replacement fee and return shipping detailed below.
rod logo section

Replacement Policy

For damages determined to be from accident, normal wear and tear, or neglect, Dobyns Rods offers a No Hassle repair and replacement policy. In the event a rod is broken, the rod owner must pay the replacement fee in order to receive a replacement rod. If we no longer offer the exact model, we will replace it with the closest comparable model from our current product line.

Please send the following to the above address:

  • Check or money order to cover the replacement fee and return shipping. See below for replacement fee. If the shipping destination is other than the United States or Canada, the actual return shipping cost will be assessed.
  • The damaged rod with a brief note explaining the problem
  • Your original sales receipt
  • Your return address
  • Daytime phone number
  • If the problem is determined to be a manufacturer’s defect, we will refund your replacement fee less the return shipping.

Replacement Fee

  • Colt Series:  $30 + return shipping.  Warranty for 1 year from date of purchase
  • Fury Series: $50 + return shipping
  • Sierra, Savvy or Savvy Micro Guide Series: $60 + return shipping
  • Coalition Weapon Series: $60 + return shipping
  • Champion Series: $70 + return shipping
  • Champion Extreme Series: $80 + return shipping

Return shipping charges are $20 for shipping within the US, $30 for shipping in Canada. Residents of all other countries must contact us for a shipping quote at 903-919-8028.

WARRANTY IS VOID WITHOUT A ROD LOGO SECTION

Repair/Replacement Part Policy

Dobyns Rods will ship you replacement guides and/or tip guides for your repair. Contact us with what you need and we will get it out right away. Alternatively, Dobyns Rods will repair your broken guides and/or tip guides. Repairs on the first guide are free; each guide after the first will be a $10 per guide charge.

Please send the following:

  • Check or money order to cover the return shipping and repair cost
  • The damaged rod with a brief note explaining the problem
  • Your return address
  • Daytime phone number

Return shipping charges are $20 for shipping within the US, $30 for shipping to Canada. Residents of all other countries must contact us for a shipping quote at 903-919-8028.

This warranty is limited to the repair or replacement of the rod and does not cover consequential damages due to the failure of the rod unless they are specifically included under various state laws.

Upgrade Policy

We value our loyal Dobyns Rods customers. Any Dobyns Rods can be upgraded to a model of your choosing. The upgrade policy covers all of the Colt Series, Fury Series, Sierra Series, Sierra Micro Series, Champion Series, Champion Extreme Series and Xtasy Series.

Upgrade a Broken Rod to a Rod in a Different Series

You will receive a credit to use towards the upgraded model of your choice.

Upgrade a Broken Rod to a Rod in the Same Series

  • The damaged rod
  • A brief note indicating the rod you want to upgrade to
  • Check or money order to cover the replacement fee + the difference in the retail cost + return shipping
  • Your return address
  • Daytime phone number

Upgrade a non-Broken Rod

If your rod is not broken, you will receive an estimated credit of 60-80% of the retail value of that rod to use towards an upgrade. The value of your rod credit is determined upon the inspection of the rods condition.

Please send the following to the above address:

  • The rod to upgrade. Please pack it snuggly in an approved shipping tube with bubble wrap or other suitable packing material
  • Note including daytime phone number, return shipping address (We can not send to PO BOX)
  • If you know what rod you are wishing to upgrade to, please specify that rod within your note

Dobyns Rods reserves the right to change this warranty and/or upgrade policy at any time without obligation to notify any individual or entity. No other warranty, either expressed or implied will be applicable.