FAQs Archive

Q: Can I get a replacement tip section for my Josh Jones Hyperlite rod?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text] The Josh Jones Hyperlite Series tip sections are available for warranty replacement. The cost is $20 plus return shipping of $30. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I order a refurbished rod or reel?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" first="true"][fusion_text] If you do not see the refurbished rod or reel you are looking for, please contact Dobyns Rods by phone at 903-919-8028 or by email to info@dobynsrods.com , and one of our customer service representatives will assist you. Sometimes we have additional refurbished items in stock that have not yet been added to the website. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I get a warranty on a lost rod?

There is no warranty for a lost, missing or stolen rod. The rod blank itself acts as the warranty and without the logo section of the blank, the warranty is voided.

Q: How can I get a guide replacement?

One guide is provided free of charge, except guides for the Xtasy Series. If you need more than one guide, please contact us for a quote. Xtasy guides are replaced for $20 per guide. Please call 903-919-8028 or email info@dobynsrods.com and speak to one of our customer service representatives about getting your guide replaced. Please include your name, shipping address and which specific guide you need for your replacement. Example: Gary Dobyns – 100 CMH Sulphur Springs TX, 75482 – DX 703C, second guide from reel seat.

Q: How do I get my rod repaired?

Guide repairs on all rods, with exception of Xtasy series, are free of charge. You will only be responsible for shipping cost.

Q: Can I make an order if I don’t live in the USA?

Yes, you can! These orders need to placed by phone or email so that we can properly provide you with a shipping quote.

Q: Can I get expedited shipping?

Yes, you can! Please contact Dobyns Rods by phone at 903-919-8028 or email to info@dobynsrods.com for a shipping quote.

Q: How long is shipping times?

As long as the item is in stock and shipping within the USA, the standard shipping time is between 2 and 5 days depending on USPS or FedEX. Shipments to all other countries are dependent on the length of time it takes to clear customs, we can provide an estimate of time only.